Reference

What You Agree To When You Use ek566

These legal terms set out how your account on ek566 works, what we expect from you, and what you can expect from us.

Account conditions apply at registrationEligibility depends on local lawbKash, Nagad, Rocket wallet rules coveredContact support for any policy query
ek566 What You Agree To When You Use ek566
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Account Retention

Your account data is stored securely and used only to operate your ek566 account — processing bKash deposits, confirming Rocket withdrawals, verifying identity and delivering support. We do not sell your personal data to third parties. Cookies on this site are used for session management and to keep your account logged in across pages; you can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept for as long as your account is active and for a period after closure, in line with our internal retention policy. Request deletion via support.

Account Security

Your account is protected by OTP verification on login and wallet transactions. Never share your PIN or OTP — our team will never ask for it in chat.

Who to Contact for Changes

To update your registered bKash or Nagad number, correct account details or request a copy of your data, contact support via live chat or email with your account ID.

Cookie Policy

We use session cookies to keep your lobby state and wallet context intact across pages. No third-party advertising cookies are placed without a separate disclosure.

POLICY CONTACT

Reach Us About Any Legal or Account Query

If you have a question about these terms, want to update your account details or need to understand how a specific policy applies to your bKash or Nagad wallet, our support team can help. Raise a request through any of the channels below and we will respond with the relevant policy detail.

Live Chat Open the chat widget from any page on ek566. Available for account policy, wallet verification questions and access eligibility during active support hours.
Email Support Send a written query to our support address for document requests, account closure, or detailed legal questions. We reply to every email in the order received.
Account Help Page Log in and go to your account settings. Policy-related actions — such as updating your Nagad or Rocket wallet number — are handled directly from your account dashboard.

Common Questions About ek566 Legal Terms

These are the questions we hear most often about account conditions, eligibility and how our policy works in practice for Bangladesh accounts using bKash, Nagad and Rocket.

Access depends entirely on your local law and the region you are in. We do not confirm eligibility for you — check your local regulations before opening or using an account.

No. Your deposit wallet — whether bKash, Nagad or Rocket — must be registered in your own name and match the details on your ek566 account. Third-party wallets are not accepted.

Contact support via live chat or email with your account ID and a data request. We will confirm the scope of data held and the process for providing or deleting it.

We post updates on this page. If you keep using the platform after an update, that counts as acceptance. If you do not agree, contact support to close your account before the change takes effect.

Yes, if we detect a mismatch between your registered wallet and your account name, or if access rules change in your region. Support can explain the reason and the steps to resolve it.

Records are retained for a set period after closure in line with our retention policy. Contact support to ask about your specific records or to submit a deletion request.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.